Terms

Document cover

Acceptance of Terms

By using this website, you agree to these terms and to any lawful instructions given in connection with enquiries or workshop services. If you do not agree, you should not use the website or submit a service request.

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Full terms index
01

Acceptance of Terms

By using this website, you agree to these terms and to any lawful instructions given in connection with enquiries or workshop services. If you do not agree, you should not use the website or submit a service request.

Consumer Rights UK
02

Service Scope

Cycle Haven provides general bicycle servicing and repairs, including inspections, tune-ups, brake adjustment, drivetrain service, and puncture or tyre repair. Any service scope is subject to an initial inspection, and a final quote will not be confirmed until the bicycle and relevant components have been assessed.

Returns Policy UK
Referenced documents
03
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Quotes and Payment

Prices for labour may be offered as a fixed package after inspection, while replacement parts are quoted separately. Parts are ordered only after compatibility and price have been confirmed, and additional work will not be carried out without approval where approval is required.

Supporting document WIPO
04
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Service Conditions

Service timing is estimated in good faith and may vary according to inspection findings, parts availability, workshop capacity, and the condition of the bicycle. The workshop does not guarantee same-day completion unless this has been specifically confirmed for the appointment and the required parts are available.

Supporting document HCCH
Policy Terms

All website content, text, images, and layout are owned by or licensed to Cycle Haven and may not be copied or reused without permission. Nothing on the website transfers any intellectual property rights to you.

05 Clause

Intellectual Property

Consumer Rights UK

All website content, text, images, and layout are owned by or licensed to Cycle Haven and may not be copied or reused without permission. Nothing on the website transfers any intellectual property rights to you.

06 Clause

Liability

Returns Policy UK

Workshop services are provided with reasonable care and skill, but no service can make a bicycle completely safe, failure-proof, or suitable for every road condition. You remain responsible for the way the bicycle is used after collection and for following any service notes provided.